The guarantee
We put our own fee at risk on the part we control.
A compliance vendor that cannot stand behind its work is selling a claim. Ours is written down, capped, and bonded to the deliverables we actually control: the matching discipline, the suppression continuity, and the evidence that has to survive the 2028 audit.
No one can insure a statutory penalty. Passing an audit is not an insurable event, and any vendor who claims to indemnify your fines is overpromising in a way you should not trust. What we offer instead is a confidence bond: we stake our own fee, plus a penalty on top, on the deliverables that are ours to control.
The cap, by tier
Each engagement carries a fixed cap. It is the most we will pay, and it is set so it is genuinely backed, not a number we could never honor.
| Tier | Annual | Capped guarantee |
|---|---|---|
| Core | $3,000 | $10,000 |
| Plus | $7,500 | $25,000 |
| Air-gapped | $10k–25k | Set in contract |
For Core, the cap returns every dollar you paid across the three-year audit window and adds a penalty on top. The higher tiers scale the same way.
What it covers
The guarantee stands behind the deliverables we operate: that the deletion list is retrieved and matched on cadence, that suppression holds across cycles, that determinations are reported on time, and that the evidence we anchor is verifiable by an outside auditor. These are the things a correct cycle requires and the things our engine produces.
What conditions it
Because the guarantee is tied to deliverables we control, it depends on the cycle being run as specified. It applies when the product is run to spec, our instructions are followed (including directing your service providers and contractors to delete, on the record), and operation is maintained without your own configuration or data-feed failures. You remain the filer of record and the regulated party; we provide the provable, defensible discipline, and you execute it. That division is what keeps the guarantee honest and the cap meaningful.
Why we cap it, and say so
An uncapped promise from any single vendor is one a careful buyer should discount, because no one can pay an unbounded liability. A capped, funded number is worth more precisely because it is collectable. We would rather state a real figure we can stand behind than an impressive one we could not.
The full terms, including the precise conditions and the limitation of liability, live in the service agreement you sign at the start of an engagement, which your counsel should review.
See where you stand, then see what we will stand behind.
A readiness assessment maps your scope and exposure in about a week. The guarantee attaches when you move to an engagement.